Ainelle

Support

Help with access, subscriptions, sharing, and account questions.

Support

Email support@ainelle.app for help with access, subscriptions, sharing, or account issues. Include the email address on your account and a short description of what happened.

Common Requests

  • Account or email verification help.
  • Subscription or access questions.
  • Problems generating advice from a note.
  • Problems opening or managing a share link.
  • Privacy or account deletion requests.

Subscriptions

If you subscribed through the App Store, manage or cancel billing through your Apple account. Account deletion does not automatically cancel an App Store subscription.

Account Deletion

For deletion requests, email support@ainelle.app from the email address on your Ainelle account with the subject line “Delete my Ainelle account,” or visit Account Deletion.